When more than 2000 passengers boarded what was meant to be a dream cruise last month, they had no idea what they were in for.

More than 2000 passengers were excited to boarded the luxury Norwegian Sun for a two-week journey between Miami and Los Angeles via the Panama Canal last month. They had no idea what they were in for.

It was only once the vessel had set sail that passengers who had paid thousands of dollars for the holiday were told that upgrades would be taking place on-board, from March 16. But the sheer scale of the works ended up being beyond anything they could have imagined.

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